We strive to provide the best possible grooming service and experience for you and your pet. We use only natural, organic Australian shampoos and conditioners to suit the specific skin requirements of your dog.
We have four groomers available who have over 40 years of grooming experience between them and are happy to discuss your pets grooming needs. We are able to groom all Breed specific clips.
Please note, we have a matted dog policy which are outlined in the salon and below. Please find our pricing in the FAQs below. If a dog requires more time than usual we charge a $100 flat hourly rate.
A puppy needs to have had its final vaccination before grooming. Around 16 weeks is a great time to introduce puppies to a grooming experience to help them get used to it. A ‘Bath and Tidy’ is a great place to start as it is a little less confronting, this involves a bath, brush, cutting of nails and trimming of the bottom area, feet and eyes. A full clip is usually recommended at approximately 6 months.
We are currently booking approximately 6 weeks ahead. This however might be longer at certain times of the year, for example at Christmas and Easter – make sure you book well in advance for these times. You can check our availability on our online booking calendar.
For smaller dogs under 10kg our prices start at $105 for a short clip and for dogs 10kgs and over it starts at $110. We do not give exact prices until we see your dog as many breeds and cross breeds vary so much in coat type, size, temperament and the style in which you like to keep them.
For high maintenance coated dogs like curly coated dogs – eg poodles and oodles we recommend no longer than 8-10 weeks.
Simply put, no. We find it is much safer to have the dogs separated. Even if your dog is friendly we can not guarantee others will be and we would never expose your family member to a scary situation. As we give our dogs 100% of our attention while being groomed, we can not supervise the dogs on the floor which is very unsafe. We have little areas for everyone to relax in and as our grooming is appointment based, they will spend the majority of their time with us actually being groomed
When a dog’s coat becomes matted, the grooming process carries a higher risk of stress, injury and skin irritation. While our experienced groomers take every possible precaution to keep your pet safe and comfortable, these complications can occasionally be unavoidable.
As the condition of your dogs coat is your responsibility we are not liable if these problems do arise. Proceeding with a groom after your pet has been identified as matted serves as your acknowledgment and agreement to this policy.
